About our emergency service

When something goes wrong with your plumbing, you need someone you can trust to turn up quickly and fix the problem properly - not just patch it up.

We offer same-day emergency call-outs for plumbing issues that cannot wait. Burst pipes, major leaks, no hot water, boiler breakdowns and anything else that needs urgent attention. Our standard hours are 8am to 5pm, with out-of-hours cover available for evenings and weekends.

When we arrive, we will assess the situation, explain the problem clearly and get it resolved as efficiently as possible. We carry common parts and materials so most emergency repairs can be completed in a single visit.

Emergency call-outs are charged at an hourly rate rather than a fixed quote, as the scope of the work is often unclear until we are on site. Our rates are transparent: £150 + VAT per hour during standard hours and £200 + VAT per hour out of hours, plus any materials required.

Emergency plumbing repair by QPS

Emergency situations we handle

Burst Pipes

Rapid response to burst or leaking pipes to minimise water damage to your property.

Major Leaks

Leak detection and repair for serious leaks that need immediate attention.

No Hot Water

Diagnosis and repair of hot water failures from boiler issues to cylinder faults.

Boiler Breakdowns

Emergency boiler diagnosis, repair and fault-finding to restore heating and hot water.

Flooding

Urgent response to plumbing-related flooding, identifying and stopping the source.

No Heating

Heating system faults diagnosed and repaired to get your home warm again.

What our customers say

"Joe recently came to fix my leaking boiler, not an easy fix but you wouldn't even know he'd worked on it. Workmanship was second to none."

Keeley FitzgeraldBoiler repair

"The service has always been prompt and fairly priced without any issues. Joe is very professional with a friendly nature."

Erica MillerOngoing plumbing work

"Joe was very quick to respond, quote and fit our outdoor shower and was very clean and tidy whilst doing the work."

Nerys WhileyOutdoor shower installation

"Most reliable plumbing service in the area. Joe and his team are professional and friendly all in one. A service you can really trust."

Common questions

We aim to respond to emergency calls the same day during standard hours (8am to 5pm). Depending on our schedule and your location, we can often be with you within a few hours.

Emergency call-outs during standard hours (8am to 5pm) are charged at £150 plus VAT per hour, plus any materials required. Out-of-hours call-outs are £200 plus VAT per hour.

A plumbing emergency is anything that needs immediate attention to prevent damage or risk to safety. This includes burst pipes, major leaks, no hot water or heating, gas leaks and flooding.

Yes. We offer out-of-hours emergency cover for evenings and weekends at a rate of £200 plus VAT per hour. Call our mobile and we will do our best to get to you as quickly as possible.

If you have a leak, turn off the water at the stopcock. If you have a boiler issue, switch the boiler off at the controls. If you smell gas, turn off the gas at the meter, open windows and call the Gas Emergency line on 0800 111 999.

For emergency call-outs we charge an hourly rate rather than a fixed quote, as the scope of the work is often unclear until we are on site. We will always explain what we are doing and the likely cost as we go.

Need an emergency plumber?

Call us now. We will do everything we can to get to you as quickly as possible. View our pricing →